General Data Protection Regulation (GDPR)

Privacy Policy

Credex Alarm Systems, located at A. van Schendelsingel 6, 1187 VR Amstelveen, is responsible for the processing of personal data as shown in this privacy statement.

Contact information:

  •  https://www.credexalarmsystems.eu
  •  A. van Schendelsingel 6 1187 VR Amstelveen
  •  Tel: 020 7372372

FM Ligthart is the Data Protection Officer of Credex Alarm Systems and can be reached via info@credexalarmsystems.eu


Personal data we process

Credex Alarm Systems processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we process:

  • First and last name
  • Gender
  • Address details
  • Phone number
  • Email address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Location details
  • Information about your activities on our website
  • Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
  • Internet browser and device type
  • Bank account number


Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us at info@credexalarmsystems.eu and we will delete this information.


For what purpose and on what basis do we process personal data

Credex Alarm Systems processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure
  • Be able to call or e-mail you if this is necessary to be able to perform our services
  • Inform you about changes to our services and products
  • Offer you the opportunity to create an account
  • To deliver goods and services to you
  • Credex Alarm Systems analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
  • Credex Alarm Systems also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.


Automated decision making

Credex Alarm Systems makes decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Credex Alarm Systems).

Credex Alarm Systems uses the following computer programs or systems:

  • Who: Geissweb - customer VAT number validation.
  • Why: Calculation of B2B end product price.
  • What: Price inclusive or exclusive VAT.


How long we keep personal data

Credex Alarm Systems does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. Customer data and purchase data will be kept for as long as it is needed for warranty and other general purposes.


Sharing personal data with third parties

Credex Alarm Systems does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Credex Alarm Systems remains responsible for these processing operations.


How we protect personal data

Credex Alarm Systems takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@credexalarmsystems.eu.


List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.